What if I cannot log into Tenda web-based setup page The login tenda router login problem may be caused by different factors. You can search the corresponding article from our website to set up your Tenda device again. Step 3: Change the MTU value to be or Troubleshooting Internet connectivity issues when the connection status shows Connecting. Perform the power cycle process as below:.

Solution 2 Ensure that your computer has obtained a proper IP address. Solution 3 Change another web browser or delete cookies on the web browser. Solution 4 Reset the Tenda device to factory default.

Solution 5 Power cycle the Tenda device and your computer. Solution 6 Update the driver of your computer. Step Take an Ethe rnet cable to connect your computer with one of the yellow LAN ports of the Tenda device. Ensure that the light corresponding to the LAN port where the Ethernet cable is connected to is lit.

If it is lit, you may proceed with the next solution. Otherwise, try to connect your computer to another yellow LAN port or change another Ethernet cable. For A5 and 3GR, you can only log into the setup page wirelessly. To ensure that your computer has obtained a proper IP address, click on here , you can find instructions for each operating system:.

Note: You may need to proceed with the next solution if you still cannot login. Try to use another web browser to login, e. Delete cookies on the web browser. Here we take Internet Explorer for example. Click the Tools button , point to Internet Options. Check all the items in the following picture and click Delete.

There will be a progress bar named Delete Browsing History. Click OK and close this dialog box in the end. During which time, you will find that all the indicators turn on or off and several of them will back off or on later.

All of the customized settings of the Tenda device will be erased after resetting. You can search the corresponding article from our website to set up your Tenda device again. Perform the power cycle process as below:. Step 1: Unplug the power adapter from the Tenda device and shutdown your computer. Step 2: Power on the Tenda device, wait for its lights on, and then turn on the computer. Troubleshooting Internet connectivity issues when the connection status shows Connecting.

You can try any solutions below. Verify your Internet connection type. Power cycle your modem and the Tenda device. Clone the MAC address. Perform the power cycle process as below:. Unplug the power cable from your modem first, and then from your Tenda device. Step 2: Wait for about 30 seconds.

Plug the power cable back to your modem first, and then into your router. Wait for the router and modem lights to light up, and then try to connect to the Internet. For example, change the default Troubleshooting Internet connectivity issues when the connection status shows Connected. You can try solutions as below. Change the DNS Address. Change the MTU value. Change the WAN speed in setup page. Upgrade to a newer firmware.

For the newest Tenda setup page, simply select Internet Connection Setup. Change the MTU value to be or Related articles:. How can I connect to a wireless network? How to forget or remove a wireless network? What if I cannot see the Tenda Wi-Fi signal? What if I can see my Wi-Fi but cannot connect to it? How to fix an unstable or slow wireless network? How to fix an unstable or slow wired network? Download this article:. Trouble shooting on Internet connection problems. Smart Home.

Broadband CPE. IP Camera. AP Controller. Wireless AP. Trouble shooting on Internet connection problems Troubleshooting on Internet connection problem Internet connection problems may be caused by different factors, like the IP conflict between the Tenda router and the Internet upstream device , the registered MAC address, the MTU value, the DNS server, etc.

Part 1: Connect the devices together Part 2: Log into the web-based setup page Part 3: Check the connection status in the setup page Part 4: Troubleshooting Internet connectivity issues when the connection status shows Disconnected Part 5: Troubleshooting Internet connectivity issues when the connection status shows Connecting Part 6: Troubleshooting Internet connectivity issues when the connection status shows Connected Connect the devices together Here we recommend you connect your device to Tenda device by a wired connection.

Step 2: Ensure that the light corresponding to the LAN port where the Ethernet cable is connected to is lit. Log into the Tenda web-based setup page Find out the login IP address on the label located on the back of the Tenda device, and then enter it in the address bar of a web browser. Troubleshooting Internet connectivity issues when the connection status shows Disconnected You can try the following solutions one by one: Check the hardware connection Change the WAN speed in the setup page Reset the Tenda device to factory default l Check the hardware connection Simply plug the Internet cable, which may come from your modem, securely into the blue WAN port.

Note: i. Troubleshooting Internet connectivity issues when the connection status shows Connecting You can try any solutions below. Step 3: Plug the power cable back to your modem first, and then into your router. Step 4: Wait for the router and modem lights to light up, and then try to connect to the Internet. Troubleshooting Internet connectivity issues when the connection status shows Connected You can try solutions as below. Step 3: Change the MTU value to be or

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