You can always turn it back on when you are finished shopping. Our web servers are located in a world-class hosting facility, giving us the protection of a dedicated, state-of-the-art firewall and network security, as well as high-level physical security. Rockler Trademwrk and Hardware reserves the right to limit quantities. If you choose an upgraded shipping option, your order will be shipped the same-day if received by p. If you do not wish to send your credit card information over the Rockler products canada trademark, choose either Call in Credit Rockler products canada trademarkor Fax or Mail Order when priducts are on the Payment Options page. While we try to keep our online catalog up-to-date, occasionally an item you order may be out of stock or discontinued. For these items, please call the store where you purchased them or our customer service prodjcts at so we can assist you.

Because these stores may not carry our entire selection, we recommend that you call ahead if you are looking for a specific item. Woodworkers Shop E. Manito Road Pekin, IL Tool Haus N. State Street Gladwin, MI Home Independent Rockler Resellers. For international returns, please click here. Our online catalog uses "shopping basket technology" to facilitate online ordering. When you start shopping with us, our server automatically assigns you a unique "shopping basket" where you can store products you are interested in purchasing.

There is no limit to the amount of products you can have in your basket, and you can add, remove or change the products in your basket at any time before you check out. You can even leave our site and come back within 7 days and your shopping basket will still be waiting for you assuming you are using the same computer and accept cookies.

When you are ready to check out, click the "Check Out" button. Your connection with our server will then "go secure" and all information you send us will be encrypted to protect your privacy and security.

If this is your first time ordering from us, you will need to fill out your shipping and billing addresses, and a way to contact you if we have any questions.

If you ordered from a printed catalog, please enter the 5-character code from the back of your catalog, as well as your customer number. If you ordered from the online catalog, you can leave the catalog code blank, and if you do not know your customer number, you can leave that blank also. Hit "continue" when done. On the next page, choose a shipping method. Express shipping options are available for an additional charge. On the following page choose a payment method click for more information on payment methods.

In the "messages" box, write any comments you want our order specialists to know. These comments will be reviewed before the order is processed. Then click "continue. When you hit "continue" your order will be submitted, and you will see a thank you confirmation. You will also receive a confirmation by e-mail, assuming you entered your e-mail address properly in the address page.

If you wish to update your email preferences or remove your name from our email list altogether, simply click on the unsubscribe link at the bottom of any email shown below. Your trust is important to us, so we invest in best practices to keep your information private and secure. Our web servers are located in a world-class hosting facility, giving us the protection of a dedicated, state-of-the-art firewall and network security, as well as high-level physical security.

All credit card transactions are sent through the Internet using bit SSL encryption, and credit card numbers are not permanently stored on our web servers. For further safety we use a 3rd-party service to monitor our servers from other points on the Internet to make sure everything is secure. We collect your e-mail address during checkout, and we also offer e-mail lists you may wish to join.

Be assured that Rockler does not sell its e-mail lists to anyone, so your information is safe with us. Our award-winning website was one of the first e-commerce woodworking sites on the Internet, and Rockler Companies has been in business and delighting customers since We work very hard to earn and retain your trust!

If you do not wish to send your credit card information over the Internet, choose either Call in Credit Card , or Fax or Mail Order when you are on the Payment Options page. The click the Submit Order button. On the next page, which shows your order summary, you can then do one of the following:. You must have an existing open account with the Rockler Companies to use this option. Please provide a contact name in the Special Instructions on the checkout page.

If you are a business and would like to establish an open account with us please contact our customer service department at or customercare rockler. If you have a special offer or discount code, you can enter it when you checkout in the Promotion Code box. You should see a message confirming the special offer.

Discount codes entered at checkout cannot be combined with other offers or applied to previous orders. Offer limitations may apply depending on the promotion please call us if you have questions: If you are ordering within the contiguous United States, you can expect your order within 7 to 10 business days. A shipping confirmation will be e-mailed to you when your order is shipped along with tracking information if applicable.

Click Here to Sign Up. Most orders are shipped from our warehouse in Minnesota. Please note: When Free or Economy Shipping is selected, Rockler determines the most efficient shipping carrier for your order. Shipping charges may be subject to sales tax depending on the tax laws of the state the order is being shipped to.

To help expedite your order, please be sure that the billing address and phone number you gave us matches what is on file with your financial institution.

Shipping and Handling charges cover the costs of packaging, processing and shipping your order. Most orders are processed within 1 business day. These will be indicated in your shopping cart and during checkout. You will be quoted the best rate when placing your order online, or via the phone. Please note: Rockler will determine the most efficient carrier for your order. To help expedite your order, please be sure the billing address and phone number you gave us matches what is on file with your financial institution.

Most orders are processed within business days. Rockler offers a number of shipping upgrade options for domestic orders at an extra charge. Note: Some shipping upgrade options may not be available for certain orders and shipping destinations. Details on available shipping options are supplied at checkout. If you choose an upgraded shipping option, your order will be shipped the same-day if received by p. Central Standard Time Monday-Friday. Orders placed after this time or on holidays or weekends will be processed and shipped the next business day.

International shipping service to many countries throughout the world is provided through Zonos. To start an international order, please choose your country using the flag icon in the lower right portion of your screen. Zonos will calculate the total cost of your order in local currency including freight, taxes and duties , and will handle payment and delivery of your order.

If your country is not in the Zonos drop-down list, then we cannot ship products to your country. Rockler does not ship to Freight Forwarders.

Zonos is a global e-commerce provider that offers international shopping and shipping solutions. We show prices in your currency and display your final cost during checkout. We also let you take advantage of a fast, reliable shipping network.

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