This is very helpful for us. Check if you see any error message. All forum topics Previous Topic Next Topic. Follow the below mentioned steps to fix Printer in error state Windows 10 printer problem:. HP Customer Support. By using this site, you accept the Terms of Use and Rules of Open hardware laser printer error. How satisfied are you with this reply?

Click Printer. If the Printer is offline, set it to online. The display should change to ready when the printer is set to online. Hope the above information is helpful. Revert us with the status of the issue. We are glad to assist you further. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Method 2 - The link indicates that there might be something wrong with my printer, but I know that's not the case, because it works when I print from my Apple device.

As a side note, the printer is connected to our WiFi. I suggest you to download the latest drivers for your device model from the manufacturer's website, install them and check if it helps. Also, follow the below steps to change the service type to Automatic. Keep us posted with the status of the issue. Thank you, but still no luck. When I clicked on the link to see the latest driver, the response was that it had no suggestions for an updated driver.

My print spooler was already set to automatic. So before doing any changes, make sure the printer is properly turned on, connected to your PC by the cable or Wi-Fi connection. I have also faced this annoying error a month ago and thankfully making few changes in the Port Settings through Device Manager helped me in this situation.

Here's how to fix Printer in Error State:. I have the same problem. I have tried everything as detailed above and nothing works.

I am trying the last one above but I can find "hidden devices" but cannot seem to find the "ports" view so cannot complete this.

Hi, dunno if this would make sense On another computer, I had the similar problem with a printer that was installed and working fine and then suddenly not working. So I restarted the print spooler. Worked well. I also realized that there are windws10 updates that "hang" and thus drivers etc act weird until a complete update. I have learned the hard way to ensure everything is backed up and restore points set for all drives.

Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. Thank you! This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Hi Trisha, As per the description of the issue, I realized Open Hardware Laser Printer Queue that you are facing issue with printer. Thank you. If the cartridge door is not completely closed, the error message displays.

Open, and then close the cartridge door of the product. Make sure that the door rests securely against the body of the product. Figure : Examples of closing the cartridge door your product might vary.

To see how to close the cartridge door of your specific model, see the cartridge section of your product's User Guide. Check the product control panel to see if the error message still displays.

If these steps resolved the issue, there is no need to continue troubleshooting. If the issue persists, see the next step. Step two: Check the cartridge door for obstructions.

Inspect the door and the area around it to make sure that no obstructions prevent the door from closing completely.

Bits of paper, packing materials, and tape might prevent the door from closing completely. Remove any obstructions. Step three: Reset the product. Press the Power button to turn on the product. Disconnect the USB cable from the back of the product.

Let me know how it goes! I'm glad you got this issue sorted out. Do visit our HP Forums and drop us a message anytime you need help.

Do you also have the HP ? If yes, this could be a hardware issue. Recommend you to contact the HP Support Team. Note: Select the country accordingly to get the contact details for support. If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

I am an HP Employee. Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Fix Windows 10 Update Issues. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

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