Consult your printer manual. If you need to print on 'hang tag' style stock look at the Reporting module and the 'Barcode Hanging Tags' or 'Item Hanging Tags' reports - there are 1-across and 2-across styles in specific dimensions. Great question! In GoAntiquing! Here, you can get rouyer custom essays, as well as a dissertation, a research paper, or term papers for sale. A call back will be very fast, usually within the hour.

Certainly these cards are accepted, but CardConnect will treat a debit style Visa or MasterCard as a Credit Card when determining rates, etc. Question: Where do I get the early update for GoAntiquing! Are there any other features and fixes in this update? Answer: You can download and install it from this link GoAntiquing! Early Update. Yes, there are quite a few fixes and feature enhancements with this update, beyond Credit Card Integration.

There is a Release Notes document available from the GoAntiquing! Answer: This is actually a fairly simple setup - though it is procedural. Follow these steps: Step 1: Connect the iPP to your router or switch. The iPP has a "male end" Ethernet cable integrated into the power cord. This means it needs to be plugged into a "female end" Ethernet port. That would mean either a router, or a switch, or perhaps if you have just 1 cable already run to your check-out area you might need an adapter that has "female" ports on both sides.

If you do not have a switch or a router or a cable right at your counter already, you will need to figure out how to get one there. TIP: One possibility would be to get a WiFi "bridge", which is a device that usually has 4 Ethernet ports, and it connects to your WiFi router where ever it is in the shop.

Once the device says "Bolted" it is ready and you can continue to the next step. Step 2: Configure each PC you use. Go to the program's main menu at top of the GoAntiquing! Scroll down to Credit Card header. Support, contact us to help you with this aspect of configuration at Then hit the Test CC button. So the correct next step is to press the red X button to cancel the transaction.

Then Save Click OK. I need to repeat my Daily Close Out for a previous day. You may need to do this for various reasons, perhaps staff forgot to do so, perhaps a problem uploading data to the Dealer Gateway due to server error or internet outage at the shop.

What happens if I sell my business, or if I have to close my shop? The GoAntiquing! You have the right to use the software in accordance with the End User License Agreement , you do not have the right to sell it separately or as part of the purchase of the computer on which the software is installed.

If you sell your business including the computer s where GoAntiquing! If there is support time remaining, or subscription time left for either the Gateway or Data Backup service, those transfer to the new owner. The new Support fee must be paid before the new owner uses the software.

If you sell your business and the new owner does not retain the exact original shop name, or moves to a new location even in same city then this new owner is considered to be a new customer and must purchase the software license at full current pricing levels. If there is subscription time left for either the Gateway or Data Backup service are cancelled and the new customer must purchase services at 'new customer' rates including any discount offers.

Misrepresentation of the terms of the sale of the business or change in ownership, to avoid repurchasing the software at current pricing, will result in revocation of software license regardless of Support fees paid.

An example of such misrepresentation might be changing of the shop name or location within 90 days of taking over ownership.

If you have to close your shop, and wonder if the software can be sold with the computer, please read this: The software license belongs to you, it cannot be represented as an asset installed on your computer if you decide to sell your computer. If you do represent that the license goes with the computer, then that is fraud, and you lose your right to the license, and the owner of the computer will be using stolen software.

If you sell your computer and GoAntiquing! The easy solution is for the owner of the computer to buy a new license to use the software. That means they own a license and you own a license.

I am still evaluating the Free Trial. After I purchase what happens to all the information I have entered into the software? The benefit of using GoAntiquing! Point-of-Sale is this, the Free Trial is fully functional. After you are confident it is the right program for your shop, just purchase it and you keep right on working with no interruption. Do you have any videos I can watch on-line to get a better feel for what GoAntiquing!

Point of Sale can do? Yes we do! The demo we have available is a total of 19 minutes and 40 seconds long and is comprised of 3 clips. Additional videos are listed after the third demo clip. Extended Demo Part 1 of 3.

Extended Demo Part 2 of 3. Extended Demo Part 3 of 3. Gift Certificate Demo. How do I login? OK, I've logged in for the first time.

What are my next steps? You need to go to Settings and click the General module. Fill in company information and then go to the Rates tab and enter in Local tax info as well as default commission and consignment rates these are used when adding a new dealer and are changeable when adding a new dealer. How do I take a sale? First you need to setup at least one Dealer.

Click the People group and click Dealers. Finally click Save. Then click the Sales group header and the cash register screen appears. Enter sales information into the grid, when sufficient information is entered the Complete Sale button will be available. The sale worked. Now, how about a layaway?

Here are some quick highlights of layaways in GoAntiquing! Any sale can be a layaway - except a sale that includes a layaway payment. You control the price level for layaways, and the term of payment. Using the Rules page of the Existing Layaways module you can create multiple rules. You can set the amounts, the fraction, and the repayment term. There is no limit to the number of rules. To take a layaway payment just click the Take Layaway Payment button.

A layaway payment is just another item on a sale. The customer can buy other items at the same time, though remember such a sale cannot then be put on layaway! You can track layaways via reporting and can even create letters you can mail to customers with late layaways. There's even more! You can charge customers fees for layaway storage!

And yet more! You can even override the recommended minimum layaway payment and take more or less than then program recommends. Obviously layaways are critical to your business and flexibility in dealing with them is a strong feature of GoAntiquing! Point of Sale. I made mistakes on a sale and need to fix them.

How do I do this? The most common mistake made in ringing up a sale is to enter the wrong Dealer ID. Other mistakes can be made of course, such as wrong Item ID, wrong Description, wrong form of payment, or in the worst case, something that affects the actual Total. For cases where the mistake does not affect the Total: As an Administrator-level Cashier use the Corrections module under Sales group.

Search for the Sale to correct by using the Filter Criteria interface. To make such changes simply click into the row to change, make the correction, and hit the Tab key to exit the column or click the Save button. To void only some items on a sale first select the rows you want to transfer to a 'Return Sale' transaction and then click the Sign Making Router Bits Home Depot Site Void button.

The items are transferred to a Return sale transaction page from where you must then Complete Return for the void to be completed. TIP: Select a row by clicking on the row header the gray box at the start of the row with the line number in it. To select more than one row hold down the Ctrl key on the keyboard and click the header.

How do I handle rent for my Dealers? I printed some reports but it did not deduct rent! Rent is essentially a periodic fee. To setup the frequency of the rental period go to the Settings group, the General Settings module, and the Settlement tab page. On this page you can specify the rental period.

To the right is a picture of the page with the Rent Frequency area inside a blue rectangle. In it you will see 3 selection boxes, ones from which you can click a dropdown arrow and select an item from a list.

These 3 lists control how rental periods are defined. What this means is that you can setup rent to be either due for the period that the current date falls within, or for the next period. Here's an example of how to setup a dealer with two different rent amounts: Go to the Dealer module and click the Add button Fill in the basic Dealer info, such as ID, Name, etc. For my example below I will refer to Dealer First, let's make sure the 'next month' model is active: Go to the Settings group of modules, the General Settings module will open up automatically, click the 'Settlement' tab Make sure the checkbox for 'On Dealer Reports rent deducted will be for the NEXT month' is checked it is by default Now run the monthly dealer report for December: Go to the Reporting group and the Reports module will automatically open Choose the 'Dealer Detail Report' This report is a date-enabled report, so you can set the date range by specific date or by using one of the pre-set dates.

By default this report will be set for 'This Month'. You can select which Dealers to get the report for, or you can choose the 'ALL' option. OK, great. I have new dealers starting up all the time. How do I handle first and last months rent? Fill in basic contact info, ID , Name, Phone, etc. If the first month requires a different Rent amount, or if they have paid you up front for Rent, check the 'Due' box under 'First Rent'. Because Joe entered the shop mid-month, and rent is offset by one month remember, October Rent is due in the September Settlement , the program calculated the first months payment using the base rent plus the prorated rent for the first month e.

You can also select if Joe actually paid. If you were to do so, then you specify how Joe paid, and the program will add a Rent Payment as a Sale into the system Yes, in GoAntiquing! In this case Joe will have Rent deducted from sales if he does not make Rent, then he will need to make a Rent Payment or have the balance carried forward. You also have an option to take a Last Rent payment. If you do so, this is added with a future 'To be applied on' date, this means that when this Dealer exits the shop, you will search for this Rent Payment and make a Correction on the 'To be applied on' on date to be in the final Settlement for that Dealer.

So, now just click Save, and the Dealer is added to the list. As you can see below, this flowed to the Dealers Rent Management info. This time we checked the 'Take Rent Payment' checkbox under First Rent, and the interface updated so that we can enter the form of payment and in this case the check number. So, now just click Save, and the Dealer is added to the list as before. As you can see, this flowed to the Dealers Rent Management info.

There is both a 'standard' rate and a 'consignment' rate. I am not sure what to enter in these boxes, can you explain this for me? The purpose of this is to set some rates that are used when a new Dealer is added in the Dealer module.

You should use just one of these default rates here, and it should be the rate that best describes your shop and how you do business. Typically, if you are an antique mall, you will should set the 'standard' rate to a relatively low level because you would also likely be charging Dealers floorspace rent.

If you are a consignment shop you would typically charge a much higher commission rate as you are usually not also charging rent. That said, as you add a new Dealer you can change their individual commission rate as well as rent. Furthermore, at sale time, on an item-by-item basis, you can set a 'consignment' rate for the item which is used instead of the rate that is setup in the Dealer information.

This gives you maximum flexibility! I am a dealer and want to supply my inventory list to the shop, so that when items are rung up my descriptions and my prices are used. What is the best way to do this? First, make sure the shopkeeper is willing to accept an inventory sheet. If they do, then from their side, it is important that the data you supply is in a standardized format.

To that end we have supplied a Google Documents Sheet for you to use as a starting point, or template. Please click the link below to access the template. Read the instructions sheet on how to proceed. Template - Dealer Item Inventory Worksheet. I want to maintain an inventory, by dealer, for some items. Point of Sale handle inventory? Using the Item Master module under the Tasks group you can enter in dealer specific items with many parameters.

The software maintains the Quantity, meaning that as you sell an item it decreases the inventory count, and if the item were to be returned it would increase the inventory count. There is a Reorder report which uses a Reorder Quantity value to determine if the item needs to be reordered. I want to barcode some, but not necessarily all, of the items in my store, and I also sometimes sell retail items that already have a UPC printed on the product. There is a fairly extensive inventory capability in the program.

Find the Item Master module under the Tasks group. It is important to understand some basics of barcodes and scanners before getting too deep into how we handle them. There are many different types of barcodes. Most people are familiar with Universal Product Code UPC barcodes, that are printed on all retail packaged consumer goods.

UPC's are either 6, 10, or 12 digit numbers only. Another common barcode format is called Code This code allows the letters A-Z as well as numbers to be a part of the data stored in the barcode. Any brand of barcode scanner is capable of determining not just the data in the barcode, but the type of barcode as well, and can be programmed to send additional information as 'prefix' data or 'suffix' data along with the actual barcode data itself.

This means you can program a scanner to react differently to UPC barcodes vs. Code39 barcodes. We recommend setting Code39 as the default barcode and to combine DealerID and Item ID into the Code39 barcode when printing with a dash separating them. Here's a quick tutorial on adding a Dealer specific item: Click the Add button. Here are a couple of common scenarios for supporting UPC coded products, such as candy or soda as a simple example : Scenario 1 : It is our experience that most of the time when a UPC coded product is sold at a store it is usually the shopkeeper himself making the sale.

This may sound strange, but this is a typical task for a barcode scanner. Scenario 2 : More than one dealer has UPC barcoded products they sell. If this is your situation you will want to make sure the scanner is setup to not send any Dealer ID specific prefix information. When taking a sale you will have to first select the Dealer ID from the list, then once the cursor is in the Item ID column scan the product.

MDB the Description will automatically fill in, and you will then enter the price of the item. TIP: Scanners know what type of barcode they are scanning and can be programmed to react differently to each type. Whatever barcode scanner you buy will need to be configured properly to work with GoAntiquing!

I need to print barcodes for my dealers to stick onto their items, walk me through that process please. It's very straightforward, assuming inventory has been setup in the Item Master on a Dealer specific basis. For either type, we support only specific formats or dimensions. The full list is available when in the Reports module. Go to the Reports group and the Reports module will open, or go to Item Master and click the Printer icon on the toolbar on lower right corner of the interface.

Note that there are reports for sheet style labels Avery and a few from other companies and for regular label printers. There are 12 barcode label formats for true label printers such as Zebra TLP Some of these are labels, some are hang-tags.

For the sheet style labels you can customize which labels are missing from the first page of labels you have in the printer.

This is the parameter 'Page 1 Labels'. This avoids waste and saves you money. Depending on the report you choose, different parameterized options are available. Generally speaking there are always checkbox parameters for printing elements such as: Descrioption, Print, Date.

Some reports have option for printing a markdown schedule. Some reports have a few additional options. These are generally easy to understand based on description of the option. These use the 'Default' windows printer on your system as output.

If you need to print on 'hang tag' style stock look at the Reporting module and the 'Barcode Hanging Tags' or 'Item Hanging Tags' reports - there are 1-across and 2-across styles in specific dimensions.

These use the 'LabelPrinter' named windows printer see below. If you need 'peel-off' style roll labels, which are all 1-across in several different dimensions. If you need 'Jewelry' or 'Butterfly' style peel-off labels you have two options for reports, one that finds the top of the label by a simple measurement, and one that finds the top by a black mark on the reverse of the paper.

For the measurement style you will use the report that does not mention 'marks', for black mark style you will select the report with 'marks' mentioned. When using 'marks' the report will look for a printer named 'LabelPrinterWithMarks' see below. Label printers are specially handled as they have non-standard size paper requirements, and there are a few steps you must validate: Get the latest version of the software for your label printer by visiting the manufacturers website and downloading it and installing it.

Make sure you name the printer 'LabelPrinter', without the quotes, no spaces, and capitalized as shown. Point of Sale looks for this specifically named printer for the task of label printing with a true label printer.

If using the 'Jewelry' or 'Butterfly' labels with marks for alignment you will need to install a separately named printer driver named 'LabelPrinterWithMarks' and configure it for finding top of label via 'marks'. We always recommend that you Preview the report to make sure you are going to get what you expect or you could waste a LOT of labels.

You will need to configure the printer properties or preferences. For hanging tag 1-across printing, using the Forms Plus Inc. Set orientation to Portrait, rotate degrees, and if using the Zebra ZDesigner software set all the Unprintable Areas to 0.

TIP: You may also need to set the checkbox "Always use drivers settings" which is located under the "Printer Settings" page of the printer properties.

For hanging tag 2-across printing, using the Forms Plus Inc. For the 1-across style labels set Width to 2. Set orientation to Portrait. For the Jewelry Butterfly labels there are two built-in options, one for printers that cannot read marks and one that can.

Marks are black bars on the reverse side of the label that are used to align the printer. You might notice the markdown area on the tags.

Point of Sale allows you to create aging schedules for consignment items. In the Item Master module there is a entry field labeled 'Consignment Aging'. This field accepts a formatted field of text to give you maximum flexibility in designing your markdown schedule. Visit their label ordering page by clicking one of these links: Hanging Tags or Jewelry Labels. Or, you can search for alternate suppliers so long as you follow the dimensions given above any such direct thermal label should work.

Forms Plus, Inc. Sample: Forms Plus Inc. I have a store with more than one cash register terminal. Point of Sale work in a networked environment? It's very simple to setup. First, of course, you have to buy a license for each computer that will run the software.

Each of these computers will need to have the software installed and activated. The typical configuration will be for one of the cash registers to act as a MAIN or 'server' computer and that computer will have the database file in a 'shared' folder.

Each computer will refer to that shared folder to find the database file and open it. From then on each cash register will know where to look for the database. The person responsible for setting up the network might decide to place the database on a separate computer that is not used for POS or perhaps for anything else. This is fine, and is an even better solution as it isolates and protects the database from a possible accidental restart of the host computer that would stop all cash registers from taking sales.

In this scenario the server computer would not need to have a copy of GoAntiquing! Point of Sale installed on it as it would just be sharing a folder with a database file in it. Please see our network setup checklist for more information. I have decided to upgrade my network in the shop, buy new computers, as well as the software to run the cash register.

Do you have any general recommendations? You bet! Computer networking components have followed the trend of computers and have seen a good decrease in price along with a significant boost in available performance bandwidth. Here is a diagram of a typical small shop with recommended settings and click here for a PDF of same. I recommend upgrading to a 'gigabit ethernet' network.

Most new computers today will come with an integrated network controller NIC. You should specify a 'GigE' gigabit ethernet controller when you buy a new computer. I recommend CAT6 as it is more heavily shielded, though a bit more expensive. There are many of these on the market. I personally use Linksys products as I find them to be a very good performing product for the price in a small network environment.

You should have your shop wired by a professional networking installation company as there are environmental factors that should be taken into account when running cable, such as electrical wires and flourescent light ballasts that can cause interference with the network signal.

Do not skimp on your network upgrade! To save money and time, and for convenience, I want to use a wireless router for my network. Is this OK? If all you have is one computer running GoAntiquing! So it is important to plan such an upgrade. Why is WiFi unacceptable for a network of Point of Sale computers? Everything else is fine with WiFi, why not GoAntiquing! Well, WiFi networks are great for email, general internet use like website surfing, streaming audio and video, but are actaully not reliable for transactional connections such as required by Point of Sale programs such as GoAntiquing!

WiFi connections typically drop and reconnect to the router several times a day or more. And so we not only do not recommend WiFi networks for connecting your PC's to each other, we would not sell you the software for a second or third computer running GoAntiquing!

Here's the thing, the data sent over the network is critical to your business. Even if secured, a WiFi network is vulnerable to poor signal and loss of connection. This can occur if something as simple as a filing cabinet is moved into the path of the signal or just problems with the WiFi itself. What happens when poor signal quality or loss of connection occurs? Usually "Data Corruption" occurs, which is when the information being processed becomes out of order or scrambled, and causes the database to become non-functional, and GoAntiquing!

What about my tablet or Square I use for credit card approval, they are WiFi and I need them for my business! Also customers and dealers vendors sometimes need to use my WiFi while in my shop and I allow that. Does this mean that goes away too? No, not at all. The router can still provide a WiFi signal in your shop, but the PC's themselves will have WiFi disabled so they cannot transmit or receive wirlessly, all other devices you may want to connect through your WiFi will still be just fine, including your customers and dealers phones, your tablet, maybe even your security system.

It is just the PC's themselves that must be hardwired. I am a very knowledgeable computer user and am aware of technology such as Terminal Services, Remote Desktop, and Virtual Machines. To centralize my support of the network and improve speed and protect data I want to have all the cash registers connect to a server that they operate remotely.

Are there any problems with this idea? Great question! All of these options are possible, though with varying degrees of success with connecting POS Hardware.

Receipt Printers configured as 'PRN:' devices work fine. Cash Drawers configured as daisy-chain from Receipt Printer work fine. USB cash drawer will not work. Pole Displays will not work. Label Printers will work fine. Tell me more. The software works with several types of optional POS hardware.

The most common is a Receipt Printer and Cash Drawer. True receipt printers mainly work via direct thermal heat to special paper you can get at any office supply warehouse store such as Office Depot, OfficeMax, or Staples, etc. I need help getting them to work correctly in GoAntiquing!

Point of Sale and there seems to be an issue with USB connections? If you are using a Cash Drawer also connected to the system via a telephone like cable between the Cash Drawer and the Receipt Printer the setup for that is included below as well. Click Windows Start button. Find StarMicronics folder. Open TSP program subfolder if present. Click "Configuration Utility" to run. If this occurs then select the correcet one and click OK. Choose "Star Line Mode". From the main program menu that appears choose "Serial Ports".

Click "Apply Changes" button. Click the "Start" button in the program to start the service running. Select "Automatic" from the "Startup Type" dropdown. Click on the "COM9". Close the Configuration Utility. In GoAntiquing! Click the "Cash Drawer" tab. Select "Use" checkbox and select "Receipt Printer" from the list. Can I use my receipt printer with GoAntiquing! Very likely, though it will be considered a generic receipt printer without advanced features.

These printers can be configured as one of the COM or LPT hardware ports, which port will be dictated by the connector type on your printer and what ports your computer has available. As a COM port device your printer must be configured as ",N,8,1" settings, which means baud, no parity, 8 data bits, and 1 stop bit.

If your printer requires a different set of parameters, please call and we can discuss it, but most printers can be configured to use these standard port settings.

Consult your printer manual first. Consult your computer manual. NOTE: Just because you have a cable that has the correct ends, does not necessarily mean it will work. Some printers require special internal wiring. Consult your printer manual. NOTE: some printers may require a "gender changer" or "null modem" adapter.

Your "Generic Text" printer will print in only the basic font that it supports, no bold text, no double size text, etc. Typically if you install manufacturer supplied software drivers that include a Windows Printer object, this will wind up "reserving" the COM or LPT port and should be deleted.

Or, you can ship us your printer and we can spend a short period of time assessing the device and seeing if it can be made to work. No guarantees are made that we can make it work. You pay shipping and insurance both directions. Please ship such printers to the mailing address on our contact page.

How do I setup my barcode scanner for proper operation with GoAntiquing! Every barcode scanner is different, but virtually all can be configured to work with GoAntiquing!

For your convenience we have made available some PDF files that contain a sheet you can print and then scan to program one of these scanners: Currently recommended 1D scanners; first in list is what is currently bundled at POSGuys.

Keyboard Honeywell Model g2d. This is a corded USB scanner. Previously recommended scanners; currently no longer manufactured. Installation of this is not simple.

We recommend you contact Support at to assist with installation. A true keyboard "wedge" scanner means it plugs directly into old-style round keyboard port. Keyboard Opticon Model Keyboard Symbol Model LS A USB scanner.

If you have one of the scanners described above, great, click the provided PDF link, print the PDF file, and scan the codes in sequence to get setup.

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