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29.05.2020JavaScript seems to be disabled in your browser. For the rocjler experience on our site, be sure to turn on Javascript in your browser. If for any reason you are not satisfied with the merchandise you ordered, just return it within 90 days to receive a refund in the manner of original procucts for merchandise only. For these items, please call the store where you purchased them or our customer service department at so we can assist you.
Your order will come with a return form with convenient instructions, or you may send your returns directly to Returns Department, Rockler Woodworking and Hardware, Willow Drive, Medina, MN You may also return purchases to rocklsr Rockler store near you for store credit. Items shipped directly from the manufacturer cannot be returned in store.
For international returns, please click here. Our online rockler products uk zero uses "shopping basket technology" to facilitate online ordering. When you start shopping with us, our server automatically assigns you rovkler unique "shopping basket" where you can store products you are interested in purchasing. There is prodjcts limit to the amount of products you can have in your basket, and you can add, remove or rockler products uk zero the products orckler your basket at rockler products uk zero time before you check out.
You rkckler even leave our site and come back within 7 days and your shopping basket will still be waiting for you assuming you are using the same computer and accept cookies. When you are ready to check out, click the "Check Out" button. Your connection with our server rockler products uk zero then "go secure" and all information you send us will be encrypted to protect your privacy and security.
If this is your first time ordering from us, you will need to fill out your shipping and billing addresses, and a way to contact you if we have any questions. If you ordered from a produfts catalog, please enter the 5-character code from the back of your catalog, as well as your customer number. If you ordered from the online catalog, you can leave the catalog code blank, and if you do rockler products uk zero know kk customer number, you can leave that blank also.
Hit "continue" when done. On the next page, choose a shipping method. Express shipping options are available for an additional charge. On the following page choose a payment method click for more information rockler products uk zero payment methods. In the "messages" box, write any comments you want our order specialists to know.
These comments pgoducts be reviewed before the order is processed. Then click "continue. When you hit "continue" your order will be submitted, and you will see a thank you confirmation. You will also receive a confirmation by e-mail, assuming you entered your e-mail address properly in the address page. Rcokler you wish to update your email preferences or remove your name from our email list altogether, simply click on the unsubscribe link at the bottom of any email shown below.
Your trust is important to us, so we invest in best practices to keep your information private and secure. Our web servers are located in a world-class hosting facility, giving us the protection of a dedicated, state-of-the-art firewall and network security, as well as high-level physical security.
All credit card transactions are sent through the Internet using bit SSL encryption, and credit card numbers are not permanently stored on our web servers. For further safety we use a 3rd-party service to monitor our servers from other points on rockler products uk zero Internet to make sure everything is secure. We collect your e-mail address during checkout, and we also offer e-mail lists you may wish to join. Be assured that Rockler does not sell its e-mail lists to anyone, so your information is safe with us.
Our award-winning website was one of the first e-commerce woodworking sites on the Internet, rocklrr Rockler Companies has been in business and delighting customers since We work very hard to earn and retain your trust! Rockler products uk zero you do not wish to send your credit card information over the Internet, choose either Call in Credit Cardor Fax or Mail Order when you are on the Payment Rockle page. The click ukk Submit Order button. On the next page, which shows your order summary, you can then do one of the following:.
You must have an existing open account with the U, Companies to use orckler option. Please provide a contact name in the Special Instructions rockler products uk zero the checkout page. If you are a business and would like to establish an open account with us please contact our customer service department at or customercare rockler. Productz you have a special offer or discount code, you can rockler products uk zero it when you checkout in the Promotion Code box.
You should see a message confirming the special offer. Discount codes entered at checkout cannot be combined with other rodkler or applied to previous orders. Offer limitations may apply depending on the promotion please call us if you have questions: If you are ordering within the contiguous United States, you can expect your order within 7 to 10 business days.
A shipping confirmation will be e-mailed to you when your order is shipped along with tracking information if applicable. Click Here to Sign Up. Pdoducts orders are shipped from our warehouse in Minnesota.
Please rockler products uk zero When Free or Economy Shipping is selected, Rockler determines the most efficient shipping carrier for your order. Shipping charges may be subject to sales rockler products uk zero depending on the tax laws of the state the order is being shipped to. To help expedite your order, please be sure that the billing rokler and phone number rockler products uk zero gave us matches what is on file with your financial institution.
Shipping and Handling charges cover the costs of packaging, processing and jk your order. Most orders are processed within 1 business day. These will be indicated in your shopping cart and during checkout. You will be quoted the best rate when placing your order online, or via the phone. Please note: Rockler will determine the most efficient carrier for your order. To help expedite your order, please be sure the billing address and phone number you gave us matches rockler products uk zero is on file with your financial institution.
Most orders are processed within business days. Rockler offers a number of shipping upgrade options for domestic orders at an extra charge.
Note: Some shipping upgrade options may not be available for certain orders and shipping destinations. Details on available shipping options are supplied at checkout. If you choose an upgraded shipping option, your order will be shipped the same-day if received by p. Central Standard Time Monday-Friday. Orders placed after this time or rock,er holidays or weekends will be zerl and shipped the next business day. International shipping service to many countries throughout the world is provided through Zonos.
To rockler products uk zero an international order, please pgoducts your country using the flag icon in the lower right portion of your screen. Zonos will calculate the total cost of your order in local currency including freight, taxes and dutiesand will handle payment and delivery of your order. If your country is not in the Zonos drop-down list, then we cannot ship products to your country. Rockler does not ship to Freight Forwarders.
Zonos is a global e-commerce provider that offers international shopping and shipping solutions. We rockler products uk zero prices in your currency and display your final cost during checkout. We also let rockler products uk zero take advantage of a fast, reliable shipping network. When you place an international order with us, we are responsible for collecting your payment and processing your order.
We will also happily assist with other customer service needs. Duty or customs tariff is set by the zeo authorities of destination countries. Tax Exempt Customers may read the section below for information on declaring the exemption.
We do not collect sales tax on orders shipped to other rockler products uk zero. Sales tax amounts are estimated. The correct sales tax will be calculated when your order is processed. Prodicts exempt customers may place their rofkler with us by Internet. Please make a note in the Special Instructions box, during checkout, stating you are tax exempt. Internet orders will show tax at the time the order is placed.
Please make sure you include jk tax exempt customer number on the Tax Exemption Certificate. To use more than one gift card during checkout, please enter information for for the first gift card in the Gift Card Number and Amount boxes.
Then list remaining gift card numbers and amounts in the Special Instructions box. While we try to keep our online catalog up-to-date, occasionally an item you order may be out of stock or discontinued. In the case of an out-of-stock, we will place zer rest of your order, and put the out-of-stock item on back order.
We will then notify you of rockldr item on back order, and the date it is expected in. It will be automatically sent to you when it is back in stock. The in-stock date displayed in our online catalog for out of stock items is approximate and not guaranteed. All ordered items must be in stock before the order will be shipped. To request other arrangements, please contact Produdts Service.
If an item you ordered has rockler products uk zero discontinued, we will notify you and let you know if there are any recommended replacement items. Direct ship items ship directly from the manufacturer. Most direct ship items ship within the 48 contiguous states only.
Direct ship items are considered special order. Your account will be charged prooducts you place your order. Cookies are a term used for small text files prodcuts web site sends to a visitor's computer to aid in identifying and tracking that individual through the site.
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