All five stores feature a new design and dedicated learning and hands-on demonstration space. Read more. It is rated "Best Overall" in a comparative review of pipe clamps in the Rockler woodcraft inc issue of Fine Woodworking magazine. I did not yell nor even rockler woodcraft inc my voice. The company launches its first websites, allowing customers to request a catalog and sign up for a free trial subscription to Today's Woodworker.

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BBB reports on known marketplace practices. Contact Information. Customer Reviews. Read reviews. Start a Review. Customer Complaints. Read HQ Complaints. File Woodcraft Cherry Veneer Inc a Complaint. Overview According to information provided by the business, Rockler Companies is a retailer of woodworking supplies including hardware, tools finishes and shop equipment for hobbyists.

Business Details. Fax Numbers Primary Fax. Phone Numbers Other Phone. Read More Business Details. Customer Complaints 15 Customer Complaints. Status: Resolved. I placed an order in early October, and despite calling 3 times and being told each time the product was in stock and would be shipped soon, it is now over a month and I have yet to receive my product that I have paid for in FULL.

I did not yell nor even raise my voice. I was attempting to get a refund on my nonexistent product when she hung up on me. Due to the fact that the wait was already 30 minutes to get someone on the phone, I did not bother calling back. Their website deceiving, allowing items to be ordered that are backordered without notifying the customer, and the constant misinformation regarding my order during the three separate calls over a month to customer service is extremely frustrating.

Read 14 More Complaints. Customer Reviews 4 Customer Reviews. I purchased a bed lift kit and platform in May They keep giving me excuses about how they've escalated this issue but it's just been a delaying tactic. A special Rockler contribution in honor of Earth Day allows the Hardwood Forestry Fund to plant 7, hardwood trees in The Wilds, a private nonprofit conservation center located on reclaimed mining land in southeastern Ohio.

Rockler receives the Hardwood Forestry Fund's Gifford Pinchot Award, which recognizes significant corporate achievements in promoting sustainable forestry. Rockler continues its Earth Day partnership with the Hardwood Forestry Fund to plant 10, trees in the Riverside School Forest in southwest Wisconsin and 6, trees in the Raystown Lake recreation area in central Pennsylvania.

Redesign of Rockler. Maplewood, MN, store moves to a larger location and reopens with the new superstore format, which features a new design, more product offerings and dedicated spaces for demonstrations and hands-on woodworking classes. Seattle, WA, moves location and reopens with new superstore format.

Again working with the Hardwood Forestry Fund to celebrate Earth Day, Rockler makes a donation from every online, catalog and retail sale — enough to plant 20, hardwood trees. To mark Earth Day, Rockler donates a portion of proceeds from online sales to the Hardwood Forestry Fund to pay for the planting of 10, trees.

Writes one satisfied customer: "Once in a rare while you come across a new woodworking tool that you can't imagine working without ever again. This is one of those tools. It is rated "Best Overall" in a comparative review of pipe clamps in the October issue of Fine Woodworking magazine. The project, an outdoor lounge chair like the ones on old-time luxury ocean liners, requires brass hardware that can withstand the elements.

Rockler locates a source and adds the hardware to its offerings, and Abram and his deck chair are featured on the cover of the spring Rockler catalog. Reflecting its commitment to offering hard-to-find hardware in addition to woodworking tools, kits and supplies , the company changes its name from The Woodworker's Store to Rockler Woodworking and Hardware.

A new logo is introduced. The company purchases Woodworker's Journal magazine and changes the name of Today's Woodworker to Woodworker's Journal. The combined publication has a circulation of more than , subscribers. The catalog goes out to a mailing list of over 6 million in full color, containing more than 4, products, including new products. The company launches its first websites, allowing customers to request a catalog and sign up for a free trial subscription to Today's Woodworker.

The sites also features several product specials. With the resurgence of interest in mission-style furniture, the company enters into an agreement with L. Stickley to become the exclusive retailer of authentic Stickley hardware. To this day, Rockler is the only retail source for genuine Stickley hardware.

The T-Slot System of jigs and fixtures is introduced, featuring hold-downs, stop blocks and featherboards that secure into a special metal track or a groove routed into a wood base. Historically accurate "Windsor Green" paint is introduced as part of the Rockler Wood Finishing line. The formula is developed by an in-house chemist working from a paint chip provided by the Society for the Preservation of New England Antiquities. The Society subsequently authenticates the new paint.

The Rockler Wood Finishing line of products is released. It eventually includes tung oil, furniture cleaner, salad bowl finish, wood preservative, rubbing oil, furniture polish, lemon oil polish, beeswax and carnauba wax.

The company begins donating a portion of the proceeds from lumber sales to the National Arbor Day Foundation to help renew the woodworker's most important resource. Two finishes developed and used by the legendary woodworker Sam Maloof are introduced in an exclusive arrangement with the company. Keeping pace with technological innovations in the tool industry, the company for the first time offers cordless electric tools: two 7. The company becomes the first in the industry to carry square-drive screws and European-style cabinet hinges.

The company, with eight employees, moves to a new 8,square-foot facility in Golden Valley, MN. The first catalog features specialty wood veneers and hardware items such as knobs, pulls and table slides. Home About Rockler. Company History. The company celebrates its 50th Anniversary. The first Rockler Router Table package is introduced.

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