I recognized co-owner Cole Moore and wandered over to introduce myself we are both active on the Canadian Woodworking forum. Sorry to hear your experience. California-based Laguna Tools has been a hot-button topic in woodworking forums for as long as I can remember. Mathew W Aug 04, Apparently, a batch of saws had arrived with that piece protruding too far. I laguna suv bandsaw review 60 sent off my fence extrusion to have it milled flat it was convex and take.

After sending a tech to look at the problems they could only fix one of them. The rest I was given an apology and was told that the item could be purchased at a hardware store and repair by me. I had enough of it..

I was about to purchase a Laguna 18BX bandsaw but everywhere I go on the web I encounter one article after another regarding Laguna's terrible customer service. Yes, it is true that most of the time people with excellent experiences do not post as often as those with negative experiences. But Laguna seems to stand head and shoulders above all other woodworking machine manufacturers when it comes to poor customer service and poor quality control.

Very Laguna Bandsaw 1412 Blade sad because the 18BX looks like a very nice machine but after watching detailed YouTube videos on Laguna's severe quality control issues I decided to go elsewhere.

User's recommendation: My error! Have you registered the machine on their site? They cannot help until that happens on machines that are purchased through dealers. This is a repeat order from our two other orders that we have placed. No excuse for lack of communication towards customers. For more information about PissedConsumer check out our Blog article. Because on the back of my 6 in one grizzly can had a note that said do a I am filing a class-action lawsuit today with Also my sawzall, the blades don't go in After 2 months of corresponding with the laguna Cusotmer Laguna Bandsaw Blades 115 Price Service Rep he found a used part on an old table saw that the parts department had "in the back", He sent it to me free of charge.

So I now have a part. The Rep was great and tried very hard. But doubt remains about Lagunas policy about carrying parts for previous versions of their power tools. The video setup instructions do not match what I have. My sales person is ignoring my text messages Laguna Tools A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Total reviews. New reviews. What is your customer experience with Laguna Tools? Submit review. Laguna Tools Overview Laguna Tools was first mentioned on PissedConsumer on Oct 28, and since then this brand received 29 reviews.

View full Laguna Tools overview. Laguna Tools Overview. Rating Details 23 rated reviews. View all criteria. Rating Details. Billing Practices. Price Affordability. Exchange, Refund and Cancellation Policy. Value for money. Product or Service Quality.

Diversity of Products or Services. Turnaround Time. Customer service. Mailing Address:. Huntington Beach, California Reviews 0. Show reviews that mention. Filter review. Most helpful review. Jose N Aug 30, Resolved: Disappointment with the equipment. Update by user Sep 29, View full review. Comment Thanks Helpful 0 Not helpful 0. Chan 1 day ago Reply 0 0. Pros No pros at this moment. Cons Customer service Product quality Not working.

Preferred solution Let the company propose a solution. Share Share Tweet. Jamarco Nov 18, Lathe issue. I was trying to attach a unfinished bowl to the chuck to be balance it and turn the latch on to see if the bowl is balance and don't have shaking.

Preferred solution I need you send a technician to fix it. Since purchase I have had to be trouble shooter and repairman replacing the electrical controls twice. This evening it quit again, yes,I checked the plug in and circuit breaker,pushed any control item I could find several times, still no go. A while back I had one of your past employees help me to trouble shoot the problem at that time, he was very helpful to me so I could better communicate with your customer service people, he also said that these machines were wired wrong at the factory which would explain the problems.

I'm pretty disgusted at this time, I want a full time lathe not a fixer upper. Please let me hear from you. Location Joplin, Missouri. Burnt motor in less than a year.

Love the lathe, just want it fixed. Burnt up Saturday under regular use. Location Cassopolis, Michigan. In the centre of the table is an anodised aluminium throat plate with 4 adjusting screws to ensure a perfect flush fit. The parallel fence runs smoothly along a polished solid steel bar. The locking screw is fitted with a brass end to ensure a positive lock which will not let you down and creep during repeat work. The measuring scale is marked in both Inches and MM.

There is a premium anodized aluminium throat plate with fine adjustment for ultimate accuracy. Efficient dust extraction is achieved through a mm 4" diameter outlet located just underneath the table. A deflector sends the dust into the collection port before it comes into contact the lower wheel and other moving parts - extending their lifespan.

Perfect for anyone needing to move the saw around the workshop. SMG: Sliding mitre fence, adjustable 60 degrees each way with positive stops at 0 degrees and 45 degrees each way. Supplied with adjustable aluminium fence, 70mm 2. I am just seeing these all the time online and am curious about the marketing strategy and how it all works. Powermatic has their PM and bandsaws that seem to be on the steep end price wise. I know these saws are supposed to be very "robust", but I am not sure how far that goes and when is it time to draw the line.

Laguna is famous for their Italian bandsaws and award winning laguna guides. Putting these back to back, what are the major pros and cons of going powermatic or laguna? I don't have any other 'nice' units to compare it to, but I will say that I'm very happy with it.

I've resawn 14" wide mahogany and it didn't even flinch. Very accurate, well built and no regrets.. Dust collection is good, lots of power, quiet and fun to use..

Good question. I have the Italian LT and love it. Like Tom pointed out, the other Laguna saws ones not labeled "Italian made" are made in China. But then honestly so are all Powermatics; Taiwan is part of China and yes I know they are better at manufacturing though it really boils down to QC.

To me a large part of it is the name: who wouldn't want the gold standard? Besides, Laguna has crappy quality control on their Chinese-made saws. I think once you start talking about spending 5K on a band saw you need Laguna Bandsaw Review Pdf to learn to look past the hobby shop hype.

With bigger better saws you dont have the same concerns as you do smaller saw. Well going back to my op, what would be the benefitting factors of choosing a pm over an italian lt20 or lt24x17 for more than the ? There may be some rework required but who would not want a Tannewitz 30 inch or larger saw if they had the room? These are top shelf saws and new comparable saws cost a whole lot more!

Once you get into a 24" saw that is where the bandsaw game is supposed to change. The problem is the Laguna is a little on the light side for a 24" bandsaw and still relies on the guides for resawing. Then again with the Laguna being so light and still relying on guides for resawing I would say its closer to a 17 or 18" class saw rather than a 24 making it not worth as much as the PM To throw a wrench in the spokes the PM24 is real 24" workhorse, cost lest than both the saws mentioned without the hyped up features.

I just checked tool plus and its and free shipping, wow! But could you explain the differences in the laguna 24 and pm 24 that make one light duty and the other tougher? Be careful - I deal with Italian manufacturers all the time in my real job. Trust me when I tell you Italy is the China of Europe. No offense to any Italians or Chinese who may be present.

But neither country will get any quality props from me. Sure, I used to be an engineer. Today I'm a product line sales manager for hydraulics and electronics used in mobile equipment. You know, anything that has a diesel engine on it and moves. Ag, construction, material handling etc That is interesting Chet and I am sure that doesn't apply to all of the country's items. I have found their items to be good Laguna Bandsaw Blades 125 Years at a reasonable cost.

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